Face ID offers a simple, secure and faster way to access the HSBC HK Mobile Banking app using your facial map stored on your Apple iPhone X, iPhone XS and iPhone 11 series and iPad Pro (3rd generation). It acts as an easy alternative to using the Mobile Security Key password for iOS device users. Apple has crammed the technology of an Xbox Kinect into the iPhone X's screen notchApple. I've also found Face ID to work well when my face is partially covered. Wearing a hat or scarf causes it no trouble, and obscuring parts of my face with a hand often still results in a successful unlock. This varies, however.Before you set up Face ID, make sure that there isn't anything covering the TrueDepth camera or your face. Face ID is designed to work with glasses and contacts. Face ID works best when your iPhone or iPad is approximately an arm's length or closer (10-20 inches) from your face. Learn which iPhone and iPad models support Face ID.HSBC Online Banking activation. We're currently making improvements to our Online Banking service. If you registered for Online Banking prior to the 17th December 2014 it's not possible for you to activate your existing Secure Key and you will need to re-start your registration.